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	<title>BusinessFast4ward.com</title>
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	<link>http://BusinessFast4ward.com</link>
	<description>One Stop Reference for Business, Strategic Management, Marketing &#38; Online Strategies</description>
	<pubDate>Thu, 24 Jul 2008 08:02:13 +0000</pubDate>
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			<item>
		<title>Product Life Cycle Rejuvenation – Continued Revenue from New &#038; Existing Markets</title>
		<link>http://BusinessFast4ward.com/73/product-life-cycle-rejuvenation-%e2%80%93-continued-revenue-from-new-existing-markets/</link>
		<comments>http://BusinessFast4ward.com/73/product-life-cycle-rejuvenation-%e2%80%93-continued-revenue-from-new-existing-markets/#comments</comments>
		<pubDate>Thu, 24 Jul 2008 08:02:13 +0000</pubDate>
		<dc:creator>Yoshiko</dc:creator>
		
		<category><![CDATA[Business Insights &amp; Idea Generators!]]></category>

		<category><![CDATA[The Business Plan]]></category>

		<category><![CDATA[4 stages]]></category>

		<category><![CDATA[channel delivery]]></category>

		<category><![CDATA[Decline]]></category>

		<category><![CDATA[Growth]]></category>

		<category><![CDATA[Introduction]]></category>

		<category><![CDATA[market segments]]></category>

		<category><![CDATA[Maturity]]></category>

		<category><![CDATA[new usages]]></category>

		<category><![CDATA[product development]]></category>

		<category><![CDATA[product life cycle]]></category>

		<category><![CDATA[rejuvenate]]></category>

		<category><![CDATA[technological]]></category>

		<guid isPermaLink="false">http://BusinessFast4ward.com/?p=73</guid>
		<description><![CDATA[The Product Life Cycle describes the product’s life path in 4 stages - Introduction, Growth, Maturity and Decline stage. Products could be rejuvenated with creative and active Product development via enhancing or changing the product features, adding new usages for the product, enhancing the product manufacturing process, product packaging technological innovation, creative and unique channel delivery process etc...<script type="text/javascript">SHARETHIS.addEntry({ title: "Product Life Cycle Rejuvenation – Continued Revenue from New &#038; Existing Markets", url: "http://BusinessFast4ward.com/73/product-life-cycle-rejuvenation-%e2%80%93-continued-revenue-from-new-existing-markets/" });</script>]]></description>
			<content:encoded><![CDATA[<p>The <strong><span style="color: #000080;">Product Life Cycle</span> </strong> describes the life path of a product, somewhat like the life stages of a human life. All products go through four stages, namely the <strong><span style="color: #000080;">Introduction, Growth, Maturity &#038; Decline stages</span> </strong> . Every product has a life cycle.</p>
<p>The Product Life Cycle helps you to identify the current life stages of your products. As a marketer, you need to thoroughly understand your product life cycle for purpose of planning to phase their life-stage.</p>
<p>For <strong><span style="color: #000080;">multiple products life cycles</span> </strong> , the marketer&#8217;s task is more complex as he or she needs to map the various life stages of each of the products to stagger and phase them across the product universe in order that each product life cycle is fully optimize for cash generation across the business horizon.</p>
<p>This analysis is a fluid document which needs to be revisited annually for planning purpose. The reason being that <strong><span style="color: #000080;">most product life cycles do not follow a straight line path throughout</span> </strong> . Unforeseen factors namely sudden changes in need of your product increasing your business risks could shorten the cycle, or even force the product to skip its stages. Conversely, favorable circumstance such as changes in government regulations as could also lengthen the cycle and extend the various stages.</p>
<p>Hence, certain life cycles have potential of being extended and if you truly believe that your product has other potential uses not maximized currently, and particularly so for <strong><span style="color: #000080;">Cash Cow products as in BCG Matrix</span> </strong> , you should pro-actively look to<strong><span style="color: #000080;"> rejuvenating the life cycles </span> </strong> of such products at their matured and declining stages.</p>
<p><strong><span style="color: #000080;">Product development</span> </strong> is an absolute critical tool in rejuvenating the life cycle. Ideas could be generated from the various components of the product development process namely from enhancing or changing the product features, adding new usages for the product, enhancing the product manufacturing process, product packaging technological innovation, creative and unique channel delivery process etc.</p>
<p>An example is baking soda, which is traditionally used for baking cakes and facing decline stage in the product life cycle. The innovative product development and marketing departments worked together to discover a creative and very practical new usage of utilizing baking soda as an odor-removing agent. This has since enhanced sales leap and bounds.</p>
<p>The eventual success of <strong><span style="color: #000080;">Product Life Cycle Rejuvenation</span> </strong> largely depends on various factors namely the level of innovation, extent of re-positioning of the rejuvenated product, degree of penetration into new market segments.</p>
<p>As a smart marketer, you must carefully weigh the pros and cons of product rejuvenation. The ultimate decisions whether to rejuvenate a product and extend its life cycle depend largely on costs associated with the process as well as the ability of your company to successfully re-position the rejuvenated product and convince potential existing and new customers of your new product usages and value add.</p>
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		<title>VisualCV – The Revolutionary Digital Personal Advertising Resume</title>
		<link>http://BusinessFast4ward.com/63/visualcv-%e2%80%93-the-revolutionary-digital-personal-advertising-resume/</link>
		<comments>http://BusinessFast4ward.com/63/visualcv-%e2%80%93-the-revolutionary-digital-personal-advertising-resume/#comments</comments>
		<pubDate>Sun, 20 Jul 2008 08:14:47 +0000</pubDate>
		<dc:creator>Yoshiko</dc:creator>
		
		<category><![CDATA[Business Insights &amp; Idea Generators!]]></category>

		<category><![CDATA[Digital New Age Online Marketing]]></category>

		<category><![CDATA[academic]]></category>

		<category><![CDATA[attract Internet savvy job seekers]]></category>

		<category><![CDATA[blog]]></category>

		<category><![CDATA[Digital Personal Advertising Tool]]></category>

		<category><![CDATA[display personal]]></category>

		<category><![CDATA[email signature]]></category>

		<category><![CDATA[Facebook]]></category>

		<category><![CDATA[integrated]]></category>

		<category><![CDATA[LinkedIn]]></category>

		<category><![CDATA[multi media]]></category>

		<category><![CDATA[new channel]]></category>

		<category><![CDATA[professional achievements]]></category>

		<category><![CDATA[recruitment search]]></category>

		<category><![CDATA[rejuvenate]]></category>

		<category><![CDATA[revolutionalize]]></category>

		<category><![CDATA[VisualCV]]></category>

		<guid isPermaLink="false">http://businessfast4ward.com/?p=63</guid>
		<description><![CDATA[The Visual CV is giving one recruitment search firm a new channel to attract Internet savvy job seekers via an integrated multi-media approach to self-expression. This opens up a one-stop avenue for the internet savvy individual to display his or her personal, academic and professional achievements - A truly Revolutionary Digital Personal Advertising Tool. This could probably become the future trend for recruitment search firms to rejuvenate their “not so exciting” fraternity.<script type="text/javascript">SHARETHIS.addEntry({ title: "VisualCV – The Revolutionary Digital Personal Advertising Resume", url: "http://BusinessFast4ward.com/63/visualcv-%e2%80%93-the-revolutionary-digital-personal-advertising-resume/" });</script>]]></description>
			<content:encoded><![CDATA[<p>A new multi-media trend, the <strong><span style="color: #000080;">Visual CV  concept</span> </strong> is giving at least one recruitment search firm a new channel to attract Internet savvy job seekers via <span style="color: #000000;">an integrated multi-media approach to self-expression. This could probably become the fut</span> ure trend for recruitment search firms to rejuvenate their &quot;not so exciting&quot; fraternity.</p>
<p>This is what I would deem as the &quot;<strong><span style="color: #000080;">Digital Personal Advertising Tool</span> </strong> &quot; for job seekers.</p>
<p>According to the email I received recently, the said recruitment firm has spent a surmountable amount of money to create a &quot;VisualCV&quot;. This opens up a one-stop avenue for the internet savvy individual to display his or her personal, academic and professional achievements.</p>
<p>According to a Wall Street Journal report, the &quot;VisualCV&#8230; lets <strong><span style="color: #000080;">job seekers create an online resume that can include work samples, references&#8217; video testimonials and a visual for accomplishments , such as a chart showing surpassed sales targets</span> </strong> .&quot;</p>
<p>And the awesome power of the Visual CV lies in its ability to link with LinkedIn, Facebook page, blog and email signature in the form of internet bio that makes you searchable to any interested party.</p>
<p>While there are obvious advantages to adopting the Visual CV, more private or the less internet savvy personalities would be largely disadvantaged should the Visual CV mode of self representation becomes an &quot;industry norm&quot;.</p>
<p>In addition, the attraction of the Visual CV would appeal more to the up-and-coming, aspiring mid level managers trying to impress recruiters of their web networking skills. On the contrary, as we all know in the recruitment fraternity, top notch managers could either be too taken up managing their corporations then maintaining a very personal Facebook account of themselves or LinkedIn with others! In any case, most of the top notch managers are sought after, not out their seeking career changes&#8230;</p>
<p>Having said that, the VisualCV is touted as the latest excitement for the quiet and slowly evolving recruitment industry, a handy <strong><span style="color: #000080;">self-marketing tool </span> </strong> for internet savvy job seekers, and a hassle for the less internet exposed ones. Well, one man&#8217;s meat is another man&#8217;s poison&#8230;</p>
<p>Job seekers, food for thought&#8230;?</p>
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		<title>Niche Marketing – 5 Key Strategies to Dominating Your Niche Market Space</title>
		<link>http://BusinessFast4ward.com/64/niche-marketing-%e2%80%93-5-key-strategies-to-dominating-your-niche-market-space/</link>
		<comments>http://BusinessFast4ward.com/64/niche-marketing-%e2%80%93-5-key-strategies-to-dominating-your-niche-market-space/#comments</comments>
		<pubDate>Tue, 15 Jul 2008 15:10:14 +0000</pubDate>
		<dc:creator>Yoshiko</dc:creator>
		
		<category><![CDATA[Business Insights &amp; Idea Generators!]]></category>

		<category><![CDATA[Niche Marketing]]></category>

		<category><![CDATA[4Ps]]></category>

		<category><![CDATA[brick and mortar business]]></category>

		<category><![CDATA[compete]]></category>

		<category><![CDATA[complement]]></category>

		<category><![CDATA[complementary product]]></category>

		<category><![CDATA[Dominate Your Market Space]]></category>

		<category><![CDATA[Location]]></category>

		<category><![CDATA[market research]]></category>

		<category><![CDATA[marketing mix]]></category>

		<category><![CDATA[me-too pricing]]></category>

		<category><![CDATA[me-too product]]></category>

		<category><![CDATA[niche business]]></category>

		<category><![CDATA[niche marketing strategies]]></category>

		<category><![CDATA[niche offerings]]></category>

		<category><![CDATA[niche target segments]]></category>

		<category><![CDATA[Place]]></category>

		<category><![CDATA[pricing]]></category>

		<category><![CDATA[principles of marketing]]></category>

		<category><![CDATA[product]]></category>

		<category><![CDATA[promotion]]></category>

		<category><![CDATA[supply chain sufficiency]]></category>

		<category><![CDATA[Sustainability]]></category>

		<category><![CDATA[sustainability of demand]]></category>

		<category><![CDATA[targeted segment]]></category>

		<category><![CDATA[unmet need gaps]]></category>

		<category><![CDATA[using]]></category>

		<guid isPermaLink="false">http://BusinessFast4ward.com/?p=64</guid>
		<description><![CDATA[The 5 Key strategies to dominate your niche market space leverage on the marketing mix or 4Ps, namely Creating your niche market or Riding on others, along with 4Ps tactics<script type="text/javascript">SHARETHIS.addEntry({ title: "Niche Marketing – 5 Key Strategies to Dominating Your Niche Market Space", url: "http://BusinessFast4ward.com/64/niche-marketing-%e2%80%93-5-key-strategies-to-dominating-your-niche-market-space/" });</script>]]></description>
			<content:encoded><![CDATA[<p>In any type of business, at least about 60% adopt niche marketing approaches. How then can we leverage upon the true power of niche marketing?</p>
<p>The trick is to find your niche within your 4Ps marketing mix, propagate your niche offerings and ensure sustainability. Niche marketing is a subset of marketing, meaning that you <strong><span style="color: #000080;">adopt similar principles of marketing and &quot;find the niche&quot; using the 4ps marketing mix,</span> </strong> components of which are Product, Pricing, Promotion and Place.</p>
<p>Let us assume that you are in a brick and mortar business, carry a me-too product, me-too pricing, and has limited promotion budget. Are you still able to niche your business? Sure, when You Dominate Your Market Space, of course!</p>
<p>You can create your niche in &quot;Place&quot;, or namely the &quot;Location&quot;. Choose your Location or your Market Space carefully and dominate your Niche Market.</p>
<p><span style="color: #000000;"><strong>There are 5 Key Niche Business Approaches to Dominate your Market Space:</strong> </span></p>
<p><strong><span style="color: #000080;">Go To Your Niche Markets &amp;/or Create Your Very Own Niche Market</span> </strong></p>
<ul>
<li>Define Your potential location</li>
<li>Do the necessary market research</li>
<li>Confirm unmet need gaps of your niche target market that your business is capable of fulfilling</li>
<li>Confirm the sustainability of demand for your niche business</li>
<li>Locate your business within that defined targeted segment of your community</li>
<li><em><span style="color: #000000;">Example - Setting up an cyber-gaming arcade near a cluster of high schools within a unexploited suburb</span> </em></li>
</ul>
<p><strong><span style="color: #000080;">Ride on Others with Your Business Niche</span> </strong></p>
<ul>
<li>This pertains to complementary product offerings that your business provides to your defined niche target segments.</li>
<li>Locate your business in a Market Space where you complement other related products, henceforth fulfilling the supply chain sufficiency.</li>
<li>Remember, Complement. Do not Compete!</li>
<li><span style="color: #000000;"><em><span>Example - Setting up a café next to the cyber-gaming/arcade in the above example, with the assumption that no complementary cafés are within the vicinity</span> </em> </span></li>
</ul>
<p><span style="color: #000000;"><strong>Continued Dominance of Your Niche Market </strong> </span></p>
<p>Of course, continued dominance of your niche market is more than the above. You must ensure the following:</p>
<p><strong><span style="color: #000080;">Your business must have <span>Sustainable Competitive Advantage</span> </span> </strong></p>
<ul>
<li>Ensure that your Unique Selling Points are long term and true propositions to your niche target segment fulfilling real needs</li>
</ul>
<p><span style="color: #000080;"><strong><span>Your Business must have Strong Dominating Branding</span> </strong> </span></p>
<ul>
<li>Differentiate your Business with &quot;Addictively&quot; Memorable Mind-Share Elements namely Unique product offerings, Services or cost leadership strategies which provides a strong sustaining &quot;hook&quot; on the  niche target</li>
</ul>
<p><strong><span style="color: #000080;">Your business must </span> </strong> <strong><span style="color: #000080;">&quot;Annihilate&quot; All Potential New Entrant Threats</span> </strong></p>
<ul>
<li>Provide vertically integrated and comprehensive product offerings  such that<span style="color: #000000;"> there is limited or no opportunity for competition or complimentary  business lines to co-exist</span></li>
</ul>
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		<title>Kissing Fish Therapy - Your Latest Innovative Wellness Business Idea</title>
		<link>http://BusinessFast4ward.com/65/kissing-fish-therapy-your-latest-innovative-wellness-business-idea/</link>
		<comments>http://BusinessFast4ward.com/65/kissing-fish-therapy-your-latest-innovative-wellness-business-idea/#comments</comments>
		<pubDate>Thu, 10 Jul 2008 05:05:29 +0000</pubDate>
		<dc:creator>Yoshiko</dc:creator>
		
		<category><![CDATA[Business Insights &amp; Idea Generators!]]></category>

		<category><![CDATA[Niche Marketing]]></category>

		<category><![CDATA[business idea]]></category>

		<category><![CDATA[entrepreners]]></category>

		<category><![CDATA[innovative]]></category>

		<category><![CDATA[kissing fish therapy]]></category>

		<category><![CDATA[Marketers]]></category>

		<category><![CDATA[spa with the fishes]]></category>

		<guid isPermaLink="false">http://BusinessFast4ward.com/?p=65</guid>
		<description><![CDATA[Imagine yourself floating in a wonderfully warm spa of 35 degrees at a hot spring resort and being nibbled &#038; gnawed by hundreds of tiny swarms of kissing fish. And imagine emerging from the spa totally refreshed with glowing skin…  The magic? The Kissing Fish of course! Kissing Fish Therapy converts, be them patients or wellness seekers have heeled the globe searching for the perfect spa with hot spring spas in Japan, South Korea, China and Europe being the most popular....<script type="text/javascript">SHARETHIS.addEntry({ title: "Kissing Fish Therapy - Your Latest Innovative Wellness Business Idea", url: "http://BusinessFast4ward.com/65/kissing-fish-therapy-your-latest-innovative-wellness-business-idea/" });</script>]]></description>
			<content:encoded><![CDATA[<p>The <span style="color: #000080;"><strong>Kissing Fish Therapy</strong> </span> - Another innovative alternative wellness business idea brought to you by BusinessFast4ward for budding entrepreneurs and marketers out there..</p>
<p>Imagine yourself floating in a wonderfully warm spa of 35 degrees at a hot spring resort. Then imagine yourself <span style="color: #000080;"><strong>being nibbled &amp; gnawed by hundreds of tiny garra rufa aka kissing fish</strong> </span> . And imagine <span style="color: #000080;"><strong>emerging from the spa totally refreshed with glowing skin</strong> </span> &#8230;  The magic?</p>
<p>The <span style="color: #000080;"><strong>Kissing Fish</strong> </span> of course! There are endearing terms for these kissing fish the Cyprinion macrostomus (Strikers) and Garra rufa (Lickers). And the amazing healing process begins when these strikers and lickers starts feeding on the flaking skin which are actually a buildup of dead skin cells which appears on any skin surface, though the knees, elbows, scalp, and trunk are the most common locations. The feeling is something like hundreds of tweezers and tiny suction cups pecking away at your skin. Couple this with the conducive warm circulation of the hot spring spa, and you get rejuvenated glowing skin!</p>
<p>It is said that repeated course of treatment over a 21 day period for more serious cases of skin disorders such as Psoriasis and Dermatitis.</p>
<p>Kissing Fish Therapy converts, be them patients or wellness seekers have heeled the globe searching for the perfect <span style="color: #000080;"><strong>kissing fish therapy with hot spring spas in Japan, South Korea, China and Europe</strong> </span> being the most popular. In the Far East, Singapore, Qian Hu Fish Farm &amp; Underwater World in Sentosa and The Kampong Fish Therapy are the new kids on the block.</p>
<p>So, Take a break, go spa with the fishes!</p>
<p><em>* Note : Patients with open wounds and weak immune systems are not encouraged to pursue this alternative approach in view of possible bacterial infections</em></p>
<p><a rel="tag" href="http://technorati.com/tag/marketing"><img style="border:0;vertical-align:middle;margin-left:.4em" src="http://static.technorati.com/static/img/pub/icon-utag-16x13.png?tag=marketing" alt=" " /> marketing</a></p>
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		<title>Get The Full Picture - Map Your Demo-, Psycho- &#038; Technographics</title>
		<link>http://BusinessFast4ward.com/56/get-the-full-picture-map-your-demo-psycho-technographics/</link>
		<comments>http://BusinessFast4ward.com/56/get-the-full-picture-map-your-demo-psycho-technographics/#comments</comments>
		<pubDate>Sat, 05 Jul 2008 13:33:00 +0000</pubDate>
		<dc:creator>Yoshiko</dc:creator>
		
		<category><![CDATA[Business Insights &amp; Idea Generators!]]></category>

		<category><![CDATA[age]]></category>

		<category><![CDATA[attitudes]]></category>

		<category><![CDATA[behavioral usage]]></category>

		<category><![CDATA[communication]]></category>

		<category><![CDATA[consumer analysis]]></category>

		<category><![CDATA[demographics]]></category>

		<category><![CDATA[direct mail listing]]></category>

		<category><![CDATA[Direct marketers]]></category>

		<category><![CDATA[entertainment technologies]]></category>

		<category><![CDATA[geographical details]]></category>

		<category><![CDATA[income]]></category>

		<category><![CDATA[interest]]></category>

		<category><![CDATA[opinions]]></category>

		<category><![CDATA[ownership of information]]></category>

		<category><![CDATA[psychographics]]></category>

		<category><![CDATA[statistics]]></category>

		<category><![CDATA[technographics]]></category>

		<guid isPermaLink="false">http://businessfast4ward.com/?p=56</guid>
		<description><![CDATA[Direct marketers need to map demographics, psychographics and technographics for direct mail listings to generate top performance. Demographics denotes statistics like age, income, geographical details, Psychographics essentially denotes a person’s interest, attitudes and opinions. Technographics, an approach of consumer analysis categorizing the behavioral usage and ownership of information, communication &#038; entertainment technologies. <script type="text/javascript">SHARETHIS.addEntry({ title: "Get The Full Picture - Map Your Demo-, Psycho- &#038; Technographics", url: "http://BusinessFast4ward.com/56/get-the-full-picture-map-your-demo-psycho-technographics/" });</script>]]></description>
			<content:encoded><![CDATA[<p><strong><span style="color: #000080;">Demographics </span> </strong> denote the hard statistics like age, income, geographical details etc. <strong><span style="color: #000080;">Psychographics</span> </strong> essentially denotes a person&#8217;s interest, attitudes and opinions. <strong><span style="color: #000080;">Technographics</span> </strong> is a new term, an approach of consumer analysis categorizing the behavioral usage and ownership of information, communication &amp; entertainment technologies. This segmentation approach is more of a focused category of the psychographics which is becoming increasingly important to marketers.</p>
<p>You need to gather or purchase direct mailing lists with the capability to drill down to not only the demographics but also psychographics which are namely life style and life stage behavioral needs. Better still, if the lists include data information on technographics.</p>
<p><span style="color: #000080;"><strong>Mapping your demographic Direct Marketing listing with psychographic as well as techno-graphic characteristics</strong> </span> give much <strong><span style="color: #000080;">greater accuracy</span> </strong> and hence <strong><span style="color: #000080;">effectiveness.</span> </strong></p>
<p>In fact, marketers will have very distorted perspectives of their Direct Marketing subjects otherwise.</p>
<p>Let us explore this with an illustration:</p>
<p>What would you have sold to your prospect simply with the information that your subject is limited to - Age 50, income group US$200,000 per annum?</p>
<p>And what would you have sold him if you had also known that this person is enjoying an early retirement with a $200,000 per annum investment income, lives in downtown Manhattan, is a digital products fanatic, frequents 5-star Italian restaurants, travels 4 times a year, is a philanthropist, plays golf weekly, and does Pilates twice a week with his 2nd wife (who is 20 years younger)</p>
<p>Indeed, Food for thought for serious direct marketers&#8230;<br />
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		<title>The Contrarian Speaks – Have a Complaint Management Process</title>
		<link>http://BusinessFast4ward.com/57/the-contrarian-speaks-%e2%80%93-have-a-complaint-management-process/</link>
		<comments>http://BusinessFast4ward.com/57/the-contrarian-speaks-%e2%80%93-have-a-complaint-management-process/#comments</comments>
		<pubDate>Mon, 30 Jun 2008 12:26:33 +0000</pubDate>
		<dc:creator>Yoshiko</dc:creator>
		
		<category><![CDATA[Business Insights &amp; Idea Generators!]]></category>

		<category><![CDATA[Complaint FAQs]]></category>

		<category><![CDATA[Complaints]]></category>

		<category><![CDATA[Complaints Management Process]]></category>

		<category><![CDATA[complimentary voucher]]></category>

		<category><![CDATA[customer centric]]></category>

		<category><![CDATA[early revert]]></category>

		<category><![CDATA[interim updates]]></category>

		<category><![CDATA[Over-deliver]]></category>

		<category><![CDATA[thank you card]]></category>

		<category><![CDATA[within 24 hours]]></category>

		<guid isPermaLink="false">http://businessfast4ward.com/?p=57</guid>
		<description><![CDATA[Have a Complaints Management Process, complaints to be attended within 24 hours. Over-deliver with an early revert, with a complimentary voucher. Provide interim updates for prolong solutions.<script type="text/javascript">SHARETHIS.addEntry({ title: "The Contrarian Speaks – Have a Complaint Management Process", url: "http://BusinessFast4ward.com/57/the-contrarian-speaks-%e2%80%93-have-a-complaint-management-process/" });</script>]]></description>
			<content:encoded><![CDATA[<p><em>&quot;Thank you for your feedback. We truly appreciate your valuable opinion and will revert to you within one working day&#8230; &quot;</em></p>
<p>Whenever someone takes the trouble to write an email to lodge a complaint to you, you should be glad for the opportunity. You should always revert to complaints promptly within 24 hours. This is the standard response time frame for call complaints as well as email complaints.</p>
<p>Set Your <strong>Complaint Management Process</strong> as follows:</p>
<ul class="unIndentedList">
<li>Set your response time to within 24 hours for email enquiries. Never keep the person waiting.</li>
<li>Empower you staff with <strong><span style="color: #000080;">comprehensive Complaint FAQs</span> </strong> to attend to call or email complaints or queries.</li>
<li><span style="color: #000080;"><strong>Over-deliver with an earlier revert</strong> </span> within half a day</li>
<li>Delight them with a solution to the complaint together with a complimentary product or service voucher.</li>
</ul>
<p>If You Are Unable to Provide a Solution Within One Working Day:</p>
<ul class="unIndentedList">
<li>Still, take the initiative to revert to customer within <span style="color: #000080;"><strong>1 day with an interim message</strong> </span> such as &quot;We are in the midst of reviewing your feedback, the outcome of which might require more time. We appeal to your understanding and will revert to you immediately after we have come to a conclusion.&quot;&#8230;</li>
<li>Make sure you <span style="color: #000080;"><strong>keep the customer updated throughout the process</strong> . </span> Your customer-centric efforts will pay off.</li>
</ul>
<p>At Closure:</p>
<ul class="unIndentedList">
<li>At your final revert to complete the process, send the complainant a <span style="color: #000080;"><strong>thank you card</strong> </span> for feedback (regardless of whether you are in the wrong) together with a <span style="color: #000080;"><strong>complimentary gift or free voucher</strong> .</span> This will keep them coming back to you.</li>
</ul>
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		<title>Market &#038; Brand You in Facebook - Turn Leisure into Business Opportunities</title>
		<link>http://BusinessFast4ward.com/40/market-brand-you-in-facebook-turn-leisure-into-business-opportunities/</link>
		<comments>http://BusinessFast4ward.com/40/market-brand-you-in-facebook-turn-leisure-into-business-opportunities/#comments</comments>
		<pubDate>Wed, 25 Jun 2008 06:22:37 +0000</pubDate>
		<dc:creator>Yoshiko</dc:creator>
		
		<category><![CDATA[Business Insights &amp; Idea Generators!]]></category>

		<category><![CDATA[Digital New Age Online Marketing]]></category>

		<category><![CDATA[awareness.promotions]]></category>

		<category><![CDATA[build brands]]></category>

		<category><![CDATA[business opportunites]]></category>

		<category><![CDATA[Facebook]]></category>

		<category><![CDATA[Friendster]]></category>

		<category><![CDATA[market]]></category>

		<category><![CDATA[recreate]]></category>

		<category><![CDATA[social networking]]></category>

		<guid isPermaLink="false">http://businessfast4ward.com/?p=40</guid>
		<description><![CDATA[Market yourself or your product (albeit subtly) in Facebook and start turning Leisure into Business Opportunities. Companies of all sizes and across all industries are leveraging upon the ripple effects of social networking platforms. They are re-creating products with feedback collated from online social communities at the same time generating awareness, build brands with the eventual objective to generate revenue over time.<script type="text/javascript">SHARETHIS.addEntry({ title: "Market &#038; Brand You in Facebook - Turn Leisure into Business Opportunities", url: "http://BusinessFast4ward.com/40/market-brand-you-in-facebook-turn-leisure-into-business-opportunities/" });</script>]]></description>
			<content:encoded><![CDATA[<p>Below you will see the original email from an XXX head hunting firm from which I received a couple of days ago, suggesting that I link up with them at Facebook or Friendster.</p>
<p><span style="color: #000080;"><strong>Companies</strong> </span> of all sizes and across all industries are <span style="color: #000080;"><strong>leveraging upon the ripple effects of social networking platforms</strong> </span> . They are latching onto the bandwagon of Social Networking, and even P&amp;G leveraged their product promotions in Facebook.</p>
<p>Many companies are<span style="color: #000080;"><strong> re-creating products with feedback collated from online social communities at the same time generating awareness, build brands with the eventual objective to generate revenue</strong> </span> over time.</p>
<p>Therein lies great business opportunities for avid online social networkers, so leverage this tool wisely.</p>
<p>So start marketing and branding yourself (albeit tactfully) in social networking communities and turn Leisure into Business Opportunities!</p>
<p>Now Who Says You Can&#8217;t Mix Business With Leisure??</p>
<p>&#8211;</p>
<p>The email :</p>
<p><span style="text-decoration: underline;">Career Opportunities from XXX-Search : We are on FaceBook and Friendster</span></p>
<p>Hi,</p>
<p>Hope this email finds you well. I am Jane Doe from XXX-Search.</p>
<p>We have created Facebook and Friendster account for XXX Search. If you already have a Facebook, Friendster account then do add us at <a href="mailto:JaneDoe@xxx-search.com">JaneDoe@xxx-search.com</a> . If you are not already on, do open an account.</p>
<p>We are trying out to use FaceBook and Friendster to provide alerts on new positions from time to time. It would also be an excellent way to keep in touch till a really good position for you comes up.</p>
<p>See you online!</p>
<p>In the meantime, do check out our Career Gallery for possible positions. <a href="http://www.xxx-search.com/_careers.html" title="http://www.xxx-search.com/_careers.html" class="autohyperlink" target="_blank">www.xxx-search.com/_careers.html</a></p>
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		<title>Virtual Temples Or Churches – Seal Your Memories in Cyber, Say A Prayer Online!</title>
		<link>http://BusinessFast4ward.com/62/virtual-temples-or-churches-%e2%80%93-seal-your-memories-in-cyber-say-a-prayer-online/</link>
		<comments>http://BusinessFast4ward.com/62/virtual-temples-or-churches-%e2%80%93-seal-your-memories-in-cyber-say-a-prayer-online/#comments</comments>
		<pubDate>Sun, 22 Jun 2008 10:36:51 +0000</pubDate>
		<dc:creator>Yoshiko</dc:creator>
		
		<category><![CDATA[Business Insights &amp; Idea Generators!]]></category>

		<category><![CDATA[Digital New Age Online Marketing]]></category>

		<category><![CDATA[blogs]]></category>

		<category><![CDATA[forums]]></category>

		<category><![CDATA[marketplace to sell related spiritual items]]></category>

		<category><![CDATA[memories in cyber]]></category>

		<category><![CDATA[Prayer online]]></category>

		<category><![CDATA[prayers rooms]]></category>

		<category><![CDATA[sermons]]></category>

		<category><![CDATA[virtual pet cemeteries]]></category>

		<category><![CDATA[Virtual temples or churches]]></category>

		<guid isPermaLink="false">http://businessfast4ward.com/?p=62</guid>
		<description><![CDATA[Virtual temples or churches is an evolved concept which provides sermons, blogs, forums, prayers rooms,marketplace to sell related spiritual items. <script type="text/javascript">SHARETHIS.addEntry({ title: "Virtual Temples Or Churches – Seal Your Memories in Cyber, Say A Prayer Online!", url: "http://BusinessFast4ward.com/62/virtual-temples-or-churches-%e2%80%93-seal-your-memories-in-cyber-say-a-prayer-online/" });</script>]]></description>
			<content:encoded><![CDATA[<p>If by any chance that to some, this idea has caused a certain degree of discomfort, I sincerely offer my greatest apologies.</p>
<p>But the above mentioned literally in the heading of this post, is a relatively new concept for the eastern and zen communities of the world which I felt compelled to share with my readers.</p>
<p>This concept could have been a morphing process adapting the western concept of virtual churches.</p>
<p>The Virtual temples have sermons, blogs and forums with even prayers&#8217; rooms to boot. Some include an e-commerce marketplace to sell related spiritual items.</p>
<p>Advantages of Virtual spiritual worshipping sites literally helps to save travel time and storage space,  are very convenient. The biggest disadvantage is of course, reduced physical interaction with members of the specific institutions.</p>
<p>The lesson to take home here is, if your business has anything to do with transiting or expanding from brick and mortar to a virtual world concept, the concept of virtual temples may be an inspiration to you.</p>
<p>As I build upon this concept, I draw parallels to the potential (or already existing) in Virtual Pet Cemeteries complete with Virtual Niches&#8230;. Well, morbid but it is food for thought&#8230;</p>
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		<title>Master Online Niche Marketing – Know How People Search the Internet</title>
		<link>http://BusinessFast4ward.com/61/master-online-niche-marketing-%e2%80%93-know-how-people-search-the-internet/</link>
		<comments>http://BusinessFast4ward.com/61/master-online-niche-marketing-%e2%80%93-know-how-people-search-the-internet/#comments</comments>
		<pubDate>Thu, 19 Jun 2008 08:04:31 +0000</pubDate>
		<dc:creator>Yoshiko</dc:creator>
		
		<category><![CDATA[Digital New Age Online Marketing]]></category>

		<category><![CDATA[Niche Marketing]]></category>

		<category><![CDATA[bonding]]></category>

		<category><![CDATA[Broad niche market segment]]></category>

		<category><![CDATA[building]]></category>

		<category><![CDATA[different paradigm]]></category>

		<category><![CDATA[keyword phrases]]></category>

		<category><![CDATA[keywords]]></category>

		<category><![CDATA[links]]></category>

		<category><![CDATA[niche market segments]]></category>

		<category><![CDATA[Online niche marketing]]></category>

		<category><![CDATA[passion]]></category>

		<category><![CDATA[referrals]]></category>

		<category><![CDATA[web timeshare]]></category>

		<guid isPermaLink="false">http://businessfast4ward.com/?p=61</guid>
		<description><![CDATA[To dominate online niche marketing is to know how people search the internet. They use keywords, keyword phrases, have limited attention span. Be specific in your online niche marketing<script type="text/javascript">SHARETHIS.addEntry({ title: "Master Online Niche Marketing – Know How People Search the Internet", url: "http://BusinessFast4ward.com/61/master-online-niche-marketing-%e2%80%93-know-how-people-search-the-internet/" });</script>]]></description>
			<content:encoded><![CDATA[<p>How often are you tempted to adopt a broad niche market segment, hoping that more visitors will find your website or blog either through search or from referrals and links. The facts run contrary to the expectations. So hold your horses if you are hoping that it is easy to generate to your site focused traffic driven by very niche target segments as there are some real facts you need to understand.</p>
<p>Always remember, for some things, it&#8217;s <strong><span style="color: #000080;">better Less than More</span> </strong> !</p>
<p>To understand why online niche marketing has sprung up as a euphorically huge topic of discussion within the internet fraternity is equivalent to understanding as simple as how people search the Internet for information.</p>
<p>Let us use a comparison to illustrate. Take for instance, you own a brick and mortar shop called The Brick, a physical entity tangible and locatable. Now visualise how people search for directions and arrive at your The Brick. People within a certain locale take out a street directory, or a tangible map of your county to physically search out The Brick. And once there, you shop the aisle like no tomorrow with all the time and money to spend.</p>
<p>Now, take for instance you own a website called <strong><span style="color: #ff0000;">OnlineNicheMarketing.com</span> </strong> &#8230; a new site which I do own and only recently started building.</p>
<p>Again, visualize how people search and arrive at your site. In actual fact, people Do Not Search for your site!</p>
<p>To start, if they are searching for materials on niche marketing on the internet, they could be trying the following key phrases in quotes &quot;internet niche marketing&quot;, &quot;niche marketing online&quot;, &quot;online niche marketing&quot;, &quot;niche web marketing&quot; or simply &quot;niche marketing&quot;. For each key phrase, they get a long list of search returns with some variations, and with some luck, your site is listed within.</p>
<p>Needless to say, with such a long list of search returns, your <strong><span style="color: #000080;">web timeshare</span> </strong> is scaled down to mere 10s of seconds before they switch to the next site for good if your content is not specific enough or impressive enough to retain them!</p>
<p>There are several<strong> <span style="color: #000080;">variables in this very different paradig</span> m</strong> , the more important ones being - The probability of &quot;your niche&quot; chosen as key phrase and being searched, the number of similar topical websites competing with you, how well you niche your topics and articles at your site, how well you do your site ranking homework, etc&#8230;</p>
<p>Let&#8217;s hope the above experiment has convinced you that by way of how people search the internet, it is critical to select an <strong><span style="color: #000080;">appropriately narrow niche segment with sufficient demand and unfilled supply</span> </strong> which you are <span style="color: #000080;"><strong>confident in dominating</strong> .</span></p>
<p>But most importantly, as I have mentioned in my last article at <a href="http://onlinenichemarketing.com" title="http://onlinenichemarketing.com" class="autohyperlink" target="_blank">onlinenichemarketing.com</a>, choose a niche that you have <span style="color: #000080;"><strong>passion in building and bonding with</strong> .</span> This makes online niche marketing all the more exciting.</p>
<p>So do it with a passion!</p>
<p>Good Luck!<br />
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		<title>Amateurish Marketing Oversight or Deliberate Paradox to Invoke Attention?</title>
		<link>http://BusinessFast4ward.com/60/amateurish-marketing-oversight-or-deliberate-paradox-to-invoke-attention/</link>
		<comments>http://BusinessFast4ward.com/60/amateurish-marketing-oversight-or-deliberate-paradox-to-invoke-attention/#comments</comments>
		<pubDate>Tue, 17 Jun 2008 09:02:58 +0000</pubDate>
		<dc:creator>Yoshiko</dc:creator>
		
		<category><![CDATA[Business Insights &amp; Idea Generators!]]></category>

		<category><![CDATA[amateurish]]></category>

		<category><![CDATA[contest]]></category>

		<category><![CDATA[Marketers]]></category>

		<category><![CDATA[marketing oversight]]></category>

		<category><![CDATA[membership recruitment drive]]></category>

		<category><![CDATA[more effective tactics]]></category>

		<category><![CDATA[needs]]></category>

		<category><![CDATA[trust]]></category>

		<guid isPermaLink="false">http://businessfast4ward.com/?p=60</guid>
		<description><![CDATA[I cannot stress more that as true marketers, one needs to delve deep into the needs of one’s target markets, know them thoroughly and activate appropriate marketing tactics to garner their trust. <script type="text/javascript">SHARETHIS.addEntry({ title: "Amateurish Marketing Oversight or Deliberate Paradox to Invoke Attention?", url: "http://BusinessFast4ward.com/60/amateurish-marketing-oversight-or-deliberate-paradox-to-invoke-attention/" });</script>]]></description>
			<content:encoded><![CDATA[<p>I read an email today and choked with surprise upon reading it. As a marketer, I felt compelled to share this with fellow marketers.</p>
<p>A popular job search directory hub has recently launched a &#8220;I Love My Job Photo Contest&#8221;&#8230;. The prize is a Nikon DSLR D80 camera and many other prizes&#8221;.</p>
<p>This contest has all the usual membership drive tactics for membership recruitment purposes. And of course, you have to become a member of job search site to join the contest.</p>
<p>But up till here, do the above read normal to you or have you already spotted the rhetorical paradox?</p>
<p>What seems more like a &#8220;work life balance awareness drive&#8221;, it is rather paradoxical, don&#8217;t you think that in the 1st place, if I really love my job, would I need the services of a job search directory hub &#8230; ?</p>
<p>And if the marketer is trying to imply that you are happy after finding a new job through the search hub and join the contest, it defeats the purpose of the recruitment drive!</p>
<p>This is a true life example of an unthinking marketer, who lacks in-depth understanding of his/her potential target market&#8217;s mindset and needs.</p>
<p>There are other more effective and rewarding marketing tactics that gives better levarge. For instance, organising Career Seminar Tie-Ups with participating MNCs or Large Locals Employers or Job-skill -Based Contests like planning and implementing a business plan etc.</p>
<p>I cannot stress more that as <span style="color: #000080;"><strong>true marketers</strong></span>, one needs to <span style="color: #000080;"><strong>delve deep into the needs of one&#8217;s target markets</strong></span>, know them thoroughly and activate appropriate marketing tactics to <span style="color: #000080;"><strong>garner their trust.</strong></span></p>
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