Over-deliver | BusinessFast4ward.com

Entries Tagged ‘Over-deliver’

The Contrarian Speaks – Have a Complaint Management Process

Jun.30, 2008 in Business Insights & Idea Generators!

Have a Complaints Management Process, complaints to be attended within 24 hours. Over-deliver with an early revert, with a complimentary voucher. Provide interim updates for prolong solutions.

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